Asked Web Hosting Questions (FAQ's)
Why sign up for hosting with Netvantage?
Servers located here in Australia - many Australian companies farm out their
servers to US companies adding extra congestion to your website and email
Fast secure and up-to-date servers utilizing Linux, raid, and redundant network
and power connections.
Generous quotas and features on all our accounts at affordable prices.
Free trial available - so there is
no risk to you - we are confident you will be happy.
You can control your own site via our control panel 24hrs /7days.
Even more reasons are available here or
sign up now.
Why do I need a web host?
It isn't cost effective to purchase a web server and a high speed 24/7 connection
to the internet just to have your web site available on the internet. That
is where web hosting companies come in. We purchase the servers and the connection,
and then rent our server space to people like you. We give you the best server
software and high speed internet connection, for a low monthly fee.
What is a domain name and how do I get
A domain name is the web address or URL that brings people to your web site.
For example, our domain name or URL is netvantage.com.au. Your domain name
can be anything you want, as long as someone else hasn't already purchased
it. Domain names end in either .com, .net or .org. You can register
your domain name now on our website.
What if I already own a domain name?
There is no fee for transferring your domain name. There is also no setup fee
for setting up the new hosting. Please contact the registrar that you purchased
your domain name through and tell them you want to transfer web hosts.
What steps do I need to take to set-up
hosting with Netvantage?
It's easy to signup with our online
How long does it take for my account
to be set up?
Once payment is received your account will be set-up almost immediately. An
activation notice will be sent to you via e-mail including your user-ID, password,
your web site's IP address and other important information on getting your
Can we set up password protected areas?
Yes. Each account comes with the Protect Directories feature, which can be
accessed through the control panel.
May I promote my Netvantage web site
with bulk email?
Spamming is in violation of our service agreement. There are legal and ethical
issues involved in mass mailing of unsolicited email. Any user of our services
who has sent a large number of unsolicited email will have their account closed
within 24 hours. A pro-rata share of their current contract will be refunded.
Do you offer dial-up Internet access?
No, you will need local Internet access in order to maintain your website and
retrieve e-mail addressed to your site.
Are your servers connected 24 hours
a day, 7 days a week?
Yes. They are always connected and always monitored.
What are your server types: Windows?
UNIX? Both? Other?
We use and specialize in RedHat
What do autoresponders do and are they
An autoresponder will send an automatic reply back to the sender.
What programs can be used to access
e-mail (Outlook, Netscape mail, etc.)?
All POP / IMAP clients can be used any program which downloads the files
from our server onto your computer. You can use mail user agents which run
on our servers (such as pine), with a special configuration. You can also use
Can I access my web site with or without
Yes, you will be able to access the domain address with or without the "www" in
front of the domain name.
What is an email alias and is it unlimited?
An e-mail alias means if you send mail to email@example.com, that address
is aliased to whomever needs to receive it. It can be one person or multiple
people, however you need it structured. It is unlimited get as many
as you need for no extra charge!
Do you have FTP and FTP Anonymous access?
Yes, we provide both FTP and FTP Anonymous access.
Do you provide a CGI-BIN personal directory?
Yes, account packages come with a CGI-BIN.
How can I manage my e-mail users (add/remove/update).
How can I setup mail redirection for my users?
To add or delete POP / IMAP boxes, use the Mail Manager option in your control
You redirect mail by editing the address, un-forwarding to the POP box (which
deletes it if that's the only reference to it) and forwarding to whatever email
address you desire.
What is a virtual domain?
Virtual Domain means having your own domain (http://www.your-name.com) without
having to purchase expensive server hardware and software. With a Virtual
Domain, you utilize our server's storage space and internet connection, while,
you are still professionally represented via your own personal Internet web
address or domain name (www.domain-name.com) and by your own personal e-mail